292- Speech Bubbles: Understanding Comics with Scott McCloud

Episode Summary

Title: Speech Bubbles - Understanding Comics with Scott McCloud - Scott McCloud is a cartoonist and author best known for his nonfiction comics, especially his book Understanding Comics. - Understanding Comics deconstructs comics as an art form and mode of communication. McCloud explains how pictures and words in combination create a new language for storytelling. - McCloud wanted to redefine comics as more than just disposable entertainment about superheroes and funny animals. He saw comics' potential for diverse genres and serious themes. - McCloud defines comics as "juxtaposed pictorial and other images in deliberate sequence." This definition encompasses comics' essential elements while leaving room for endless possibilities. - McCloud discusses key decisions cartoonists make when creating comics, like choosing moments, framing, drawing style, and integrating words and pictures. These choices shape how readers interpret the content. - While all media have strengths and weaknesses, comics are especially good at providing introductory visual explanations of complex topics and conveying intimate first-person narratives. - McCloud traces innovations like speech bubbles back to early origins, suggesting they arise naturally from the comics form. However, he sees speech bubbles as a "desperation device" for representing sound in a silent medium. - McCloud advocates for precise, thoughtful visual communication in informational graphics, though he says comics embrace idiosyncrasies and "mumbling" as signatures of individual artists. - McCloud relates his visual obsession to experiences with his blind father and daughter, realizing that bad design creates barriers to information much like lack of accessibility.

Episode Show Notes

Cartoonist and theorist Scott McCloud has been making and thinking about comics for decades. He is the author of Understanding Comics: The Invisible Art. This classic volume explores formal aspects of comics, the historical development of the medium, its fundamental vocabulary, and various ways in which these elements have been used.

Episode Transcript

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Probably best known for nonfiction comics, especially a book called Understanding Comics, where I explain how comics work in comics form. But I've also done fiction work, and I have a lot of different interests. I'm very easily distracted. SPEAKER_01: Scott's book, Understanding Comics, which is 25 years old this year, is a seminal deconstruction of comics as an art form and mode of communication. A little cartoon Scott jumps between panels of the 215 page book, explaining how pictures and words in combination create a new language for telling stories and describing the world. The book was the culmination of a bunch of ideas that had been swirling around Scott's head for years. SPEAKER_00: Everybody knew or they thought they knew what comics were, and it was a very limiting idea. I see video games and other media dealing with the same problem today, maybe even podcasts, is that people have had this idea that comics were just four color, cheaply printed, cheaply made. Comics about almost all superheroes or funny animals, that they were disposable entertainment, that neither the writing nor the art was anything that was going to last or be significant. Even though I saw a lot of comics that conformed to that definition, there were certainly plenty of bad comics out there, to me it was just an art form. It was an art form that was capable of so much more. I felt like the first step was wiping the slate clean and trying to approach it from almost a clinical value neutral standpoint, where it's just like, well, what are the essential elements? The essential elements of comics are just putting one picture after another and substituting space for time. You're just saying that as you move from one space to the next, you're moving from one moment to the next. That idea, to me, had just limitless applications, and it drew a boundary around a continent of possibilities that, as far as I was concerned, we'd only just begun to explore. When you wiped the slate clean and started with a new definition of comics, or at least a refined definition of comics, can you rattle it off the top of your head what the definition was from the book? SPEAKER_01: Oh, yeah. SPEAKER_00: My mentor, Will Eisner, had used the term sequential art, and I said, for the most part, 90 percent of the time you can just say sequential art. People get it. But then right away they'll say things like, well, what about animation? That's sequential art. So I had to come up with the longer definition that erased as many loopholes as possible. And what I came up with was juxtaposed pictorial and other images in deliberate sequence, which just for fun, I got to really narrow it down. SPEAKER_01: Just in case you didn't fully absorb that definition, it's juxtaposed pictorial and other images in deliberate sequence. SPEAKER_00: Some people thought that we had to stop calling them comics and start calling them juxtaposed pictorial and other images in deliberate sequence. I said, no, no, no, no. You do that once and then you go back to calling them comics. People put a lot of value on labels, and a lot of folks, they get all up in arms that, oh, they're calling them graphic novels these days. They're putting on airs. And it's like, no, no, no, you can call it comics if you want. I was just saying that comics, we need to allow the word to take on new meanings. And every art form has different modes of dress, right? You can read about something in film comment, and then you can go to the Academy of Motion Pictures to see the awards ceremony, and then you can go out and see a movie the next day. You're using these different words as different ways of illuminating the different functions, the different styles, the different moods that come out of that art form. But it's okay. You can still call them movies. You can still call them comics. SPEAKER_01: What term do you like? I like comics because actually I think it's fairly dry. SPEAKER_00: I think that it's been a long time since people thought that all comics had to be funny. When I was growing up, everybody assumed that all comics were musclebound guys in skin tight suits beating the crap out of each other. So, you know, so we'd already lost the original meaning. And that rendered it just this dry little bundle of sticks, this little collection of phonemes that you could pretty much stuff any meaning into. And also it's quick. It's short. Two syllables. So if I were to pick up a comic book or turn to the comic section of the newspaper, are there certain things that you could teach me, like how to decode comics in a certain way? SPEAKER_01: Like you could tell me, like, oh, the artist is trying to do this when they do this. What are little take home facts about decoding a comic? SPEAKER_00: Well, the first thing are the universals. That is, if you're looking at a comic strip or comic book or graphic novel, there are a few things everybody has to do. Whether they want to or not, these are the obligatory decisions that they all make. And one of the first decisions they make is choosing their moments. No matter what, you're breaking the world into moments. And it's a non-trivial problem, as an engineer would say. I'm a son of an engineer. And, you know, because if you think about it, any kind of narrative that you want to tell can be broken down in an infinite number of ways. You know, I could do a 10,000 panel graphic novel of me taking a spoonful of cereal from a bowl, right, and just lifting up to my mouth. If you want, I could just break it down by microseconds, by nanoseconds. Or I could do you a two panel sequence of the entire history of the universe, right? Big bangs, heat death, you're done. So that means that you can slice it up any way you like. And yet if I asked you, hey, what did you do yesterday? There's a part of your mind that immediately leverages this tremendous neural horsepower to deciding what matters. You know, we have these wonderful saliency filters that choose the moments quite naturally. And most cartoonists choose them pretty naturally. They know once they have a story to tell, they know what moments matter. But they have to make that decision, even if they're not making it consciously. And then from that point, you have to choose the angles, the framing. How close are you going to get to that thing you want to show? How far away are you going to be? What angle is it? Is it going to be worm's eye view? Eagle's view? Are you going to have to establish the scene by pulling it way back? And then all those decisions about how you draw the things. How do you draw it so it's recognizable? How do you draw it so it's expressive? How do you draw it so that it's visually interesting? How do you balance out dynamics versus clarity? All of these things. And then of course the mixture of words and pictures and the way it flows. And it's just an endless series of decisions. But these are decisions we all make, whether we do them consciously or not. SPEAKER_01: So every medium has its strengths and weaknesses. And in your mind, what are the best kind of ideas that comics are best at conveying? And maybe what are some of the ideas that are hardest to convey in comics? SPEAKER_00: When it comes to visual explanations, I found that comics are really good at the intro level. When you're getting down to a really granular level, like for instance, if you wanted to use comics to explain the latest congressional budget bill or something like that, that can be a problem because they're time intensive. It takes a long time to put them together, and something like that is better in text. But if you wanted to explain particle physics or some engineering principle or something like that, something that's going to stick around, it's a wonderful entry to almost any subject. And I've done a bunch of things like that. I recently did a comic explaining kubernetes, which is, this was for Google. It's a way of orchestrating containerized applications, if that's something you're planning to do tomorrow. There's a comic that'll explain how to do that. But what I'm able to do is I'm able to lay out the map. I'm able to give you a sense that, yeah, this is what the neighborhood looks like. This is how everything is interrelated. This is the shape of the subject. Comics are really good at that. But the flip side of what comics are good at, it's tricky because I'm always reluctant to say that the medium is inherently good at something because that immediately beggars the question, as you've already asked me, what's it maybe not so good at? And the thing is, whenever I think comics are not capable of something, somebody always proves me wrong. What's an example of that? SPEAKER_00: Well, like hard math. Some people have actually given it a run, like where they're using comics to explain mathematical concepts, something that I thought would probably just be a nonstarter. And it turns out, no, actually, you can give that a try. And of course, when I began, it was all superheroes. It was all spectacle. It was all sensationalism. And there were many people who felt the comics were inherently good at that. But pretty soon into my career, even before I began my career formally, I discovered Japanese comics, and they were doing comics about everything. There were fishing comics. There were mahjong comics. There were comics about romance. There were comics about ninjas. It didn't matter. They could be about anything. But if you grew up in America, you might mistakenly think that the medium was somehow built, somehow inherently constructed in such a way that the love affair between comics and superheroes were somehow inevitable, just like in 1962, somebody could think that the love affair between movies and big, spectacular musicals was inevitable. It wasn't. There was nothing that said that movies had to go in that direction. It's just that's just the cul-de-sac that they wound up with. SPEAKER_03: SPEAKER_01: What I love to look at when it comes to sort of everyday objects that people are very familiar with is I like to look at them and sort of recognize that they represent choices, and maybe they were choices so long ago that we forget that they're even choices. So, for example, I was thinking about the speech bubble in a comic book and realizing how odd that is if you really think about it. And are there things like that that are these little revolutionary visual representations of things that you could sort of walk us through maybe who did them, when did this change, when did it go from being in the box to being in the bubble, like words, anything about the evolution of comics that represent these revolutionary little punctuated equilibriums but are so built into the way we perceive the world that we don't even recognize them as choices? Well, I'm going to pull a 180 here and say that actually this is a good example of something SPEAKER_00: that maybe is intrinsic to the medium, is kind of inevitable. When you do stumble on one of those, usually the first evidence is that it happened early. And speech bubbles happen as early as certain European broadsheets, and they are speech bubbles. There's no question about it. I could show you something from 1600, 1500, where they're in the shape of scrolls, but they are dialogue coming out of people's mouths. So as soon as you start squaring off things into panel borders, which they were also doing in those days, those rectangular panel borders, yeah, you start to have that. You start to have speech bubbles. You can even see sort of equivalent things in things like pre-Columbian picture manuscripts and some of the stuff. I think there's some dialogue in the Bayou Tapestry. So yeah, this was going to happen no matter what, because dialogue, speech, it's part of life, and anything that purports to represent life in any kind of artistic narrative medium, it's going to have to account for that in some way, shape, or form. That said, I think it is kind of what Will Eisner called a desperation device, in the sense that because we have a soundless medium for most of our history, we were kind of stuck, and it does feel a little bit like a hack. I think there's a little part of every cartoonist's heart sinks a little that we have to use this shape. SPEAKER_01: It's kind of like voiceover in movies. Yeah. Yeah, it feels like a cheat. You should be able to show it and not tell it. It does. It feels like a cheat, and I think that's why I think when comics are silent, SPEAKER_00: when you have these silent sequences, some cartoonists do nothing but silent comics, and most of us will do them occasionally. It feels more like pure comics. There's that little purist gene in each of us that revels a little when we can dispense with the words. Not good news for writers. I love this term, silent comics. SPEAKER_01: Yeah. It's so strangely absurd, but it totally makes sense. It's strange that you have this uni-media presentation that still feels so multi-media that we think of it as having sound and time and a depth to it. Exactly. It's very easy to forget that comics is relegated to just one of the five senses. SPEAKER_00: Traditionally, of course, that's beginning to change a little bit with various mutations online and whatnot. But yeah, it's strange because it really doesn't feel that way. It does feel multi-media, and of course that's partially because many feel that it's this agglomeration of words and pictures. Even though that tends to be true, I don't think of that as the essential character of comics. I just think of that as one of comics' options. But you could get some other comics scholar in here to argue with me there. But yeah, the evolution of those symbols, though, word balloons are certainly the most visible, but the other ones I do find very interesting. I talk in Understanding Comics about things like sweat beads and how you can see the evolution of written language even in the pictorial symbols. And the fact that a sweat bead is a pictorial symbol that gradually drifted so that rather than a little sweat bead on cheek, you would see a sweat bead drawn beside a face so that it began to emanate from the face to the extent that it became a symbol that simply indicated the inner state. And now you can find manga where robots will have sweat beads on them, and it's simply a signifier of emotion. SPEAKER_00: And in a lot of ways, that drift is the exact same drift you had in many pictorial-based written languages, especially in the Far East, where something would begin as simply a drawing of a chair or a drawing of a horse, and that over decades or even centuries of writing, they would become more and more abstract. That's exactly what's happening in comics. SPEAKER_01: So if you were to give a 25-year post-understanding syllabus to the listeners of 99PI, what are the essential comics that show a change in form and what they are, and just a little description of what is this doing that is particularly remarkable to you? SPEAKER_00: If I just had a few. I would probably start with Chris Ware's Building Stories, which is a giant box of like a Milton Bradley game box, which has comics in a million different shapes, because that definitely sets the mind going. I would throw in a couple of crazy web comics where you can go in any direction. I would have at least one silent comic from Jim Woodring. I would include Persepolis, because I think Persepolis really was a tuning fork for a lot that came after. SPEAKER_01: In what way? What do you mean, a tuning fork? SPEAKER_00: Well, in terms of voices, one of the beautiful things about comics is the way that comics can offer you a very intimate and credible voice from somebody who could just be making it up, but you know that they're not. This is something that comics journalist Joe Sacco took advantage of. He would do things like spend months or even years in a place like Palestine or the Balkans, and he would talk to people, interview them, and then he would do these painstaking drawings of the area. You realize as journalism, you could doubt everything he's telling you, but you don't. You know that a human hand took the time to make this, and with that labor-intensive devotion came truth. There's something very convincing about it. Technically, it's a lot easier to fake something in a drawing than in a photograph, but you know that it's true. That was true of Persepolis, too, is that Marjan Sautropi's experiences in Iran during the revolution, in the war with Iraq, and coming to Europe, and all of these things, they just feel so credible, so personal, and they open a door to another experience. Movies can do that, books can do that, but the contact with the paper, the notion that a human hand drew this, it makes it more intimate. It makes it that their entire world is seen through their lines, and that's really exciting. SPEAKER_01: Anything else in the syllabus that we could just throw in there? Oh, The Arrival by Sean Tan, a wonderful book. It looks sort of like a kid's story book, SPEAKER_00: sort of like a Chris von Allsburg, beautifully illustrated silent story, which is a kind of surrealistic meditation on what it's like to be an immigrant in a strange new place. Sean Tan moved from, I believe it was Malaysia, to Australia when he was just a kid, and he really makes you understand what it is to go to such a new and alien place. He does it beautifully. But also, it's really terrific to approach comics without words, to pick something without words for your first encounter, because then you have to recognize the degree to which pictures are text, pictures are meaning. They're not just illustrations, the pictures do the talking. SPEAKER_01: And, you know, it's still in popular culture because of all the Marvel movies and such, that the superhero is a dominant form in comics. Is there something that you find that you enjoy in them? Is it something that's lost to you at this point? What is your feeling about them right now? SPEAKER_00: I've lost some of the joy that I had when I was first reading superhero comics, but I still, I like the medium. I think the medium has an important part to play in comics culture, but still, I'm kind of happy that we're becoming a little bit more like Japan. We're starting to see more genres come in. One of the big revolutions now is in kids comics. In fact, the best-selling cartoonist in America now is Raina Telgemeier, who does comics for kids. And those comics don't have any superheroes in them. Her biggest one was Smile, which was just about when she was a kid and she lost two of her front teeth in that reconstructive surgery. That's all it is. But it's just fantastic stuff. We're seeing much more diversity. I just got a wonderful crowdfunded book called Bingo Love, which is just about two women of color who fall in love as kids in a bingo parlor, and both of their families just don't approve and they don't really get together until they're old. It's a far cry from the amazing Spider-Man. But some of the things we loved the most about Spider-Man, I got to say, were just the small moments, the everyday moments, the real moments. So maybe there was a seed of that even in those days. I know you're interested in graphic communication in the world at large beyond comics, SPEAKER_03: SPEAKER_01: but how did understanding comics and all the thoughts you put into this as a study change the way you decode graphics in the world at large? What is something that you could point to as an example that ties to this medium that you could help people decode as they're walking through a city? Well, let's look at fire safety signs. Oh my god. This drives me crazy. SPEAKER_00: There's a really classic little messed up fire safety graphic. You'll see it all around the country, often on the inside of hotel room doors, which is it's got two different little flames. It's got this little tiny elevator, and then it's got this very big guy who's going right to left down the stairs towards the flame and about to trip over the elevator. So all they did was they found the symbols and they filled the available space with the symbols. It didn't even occur to them that the way the guy was facing or the relative size of the guy in the flames, the guy's much bigger than the flames. The flames don't look particularly threatening. And why are there two of them? All of these things, they didn't consider it at all because they weren't thinking that maybe every visual decision has consequence. Every visual decision has collateral meaning. So I started remixing these things and turning the guy around and changing the size relationships and changing the proximity and making sure that each individual element had its own space to breathe. I was able to come up with three different alternatives that I think work better. I'll probably go on a crusade to fire departments around the country. But now I see these things everywhere. Maps, for example, 90 degree rotation is hard. Mental 90 degree rotation is very hard. It actually upsets me when I see floor plans telling you how to get out of your burning building. And they're rotated. They're not in the same orientation as the way that you're standing because they have one map orientation for the whole building. It's the only map they print. But your building is on fire. You're going to die any minute now and you've got to stand there and just sort of imagine if you were facing the other way and you were turned this way and wait. Which hallway is that? No. It should be clear as day. Here's the thing. I think that good visual communication should speak and be silent. What I mean by that is that there are many kinds of visual communication that they're clear enough. You can figure it out. That is, you can piece it together. But they still kind of mumble as they walk away. Like the bike paths sign. You know, it's all it is. The bike path signs, they're everywhere, right? It's just a picture of a bicycle. And then the word bike and path underneath the bicycle. And oftentimes the word bike and path are separated. And there's more space between bike and path than there is between the words bike and path and the wheels of the bicycle. Nobody will be confused by this. Everyone on earth knows that if they can read English, they know that says bike path. They know what it means. But I say it's still a pox on every damn one of them because what it does is it violates the rules of proximity. So that it's like the words bike and path are married. They're a couple. And there is infidelity going on there because they're flirting with the wheels. And they're creating this visual grouping of wheel and word that's completely irrelevant to the message. SPEAKER_03: SPEAKER_00: Nobody will be confused by this. Ivy, my wife, just tells me, let it go. Let it go. It's fine. They needed room. They needed room for the little bolt to go in. That's all it is. They were just making room for the bolt, Scott. Just just let it go. But but I am telling you, instead of just saying bike path like it was supposed to, it's saying bike path. And you're like, wait, what did you say? And I said, I said bike path. It's like, no, no, no. After bike path. What did you say? I didn't say anything. I just said bike path. There. You did it again. You said, what the hell was that? It's like it's it's giving off irrelevant visual information. And I see it everywhere. And it's driving me nuts. Is there an analog in comics where you feel like there has to be a type of precision in the presentation of the narrative? SPEAKER_01: Or do you allow for a little bit more mumbling? SPEAKER_00: That's a good question, because I think in comics people embrace the mumbling. People embrace the imperfections in the cartoonist's line. They actually fall in love with the things that make a cartoonist a little clumsy, a little crowded, a little strange, because those are the things that only they do. And there are certainly there are craftsmen in comics who know just how to make it sing and compose it with great precision and orchestrate the lines so that there is no mumbling, so that there is no noise. And I love them, too. But the imperfections, I think, are part of what people are drawn to in my medium. It is an imperfect medium because it is the creation of an imperfect species. And the idiosyncrasies of cartoonists like, you know, say, Robert Crumb or Charles Schulz. These are the things that, I don't know, I think people come to embrace. SPEAKER_01: So how does a person obsessed with dissecting the world of visual communication relate to close family members who are blind? 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I think my favorite piece of furniture in my house is the geome sideboard. Maslow picked it out, remember Maslow? And I keep my vinyl records and CDs in it. It just is awesome. I love the way it looks. Article is offering 99% invisible listeners $50 off your first purchase of $100 or more. To claim, visit Article.com slash 99 and the discount will be automatically applied at checkout. That's Article.com slash 99 for $50 off your first purchase of $100 or more. You really take in the world with a lot of attention to the visual cues and graphic interface, and you happen to have a blind father, you have a blind daughter. How has that affected the way you perceive the world and even how you relate to them? The condition that both my father, who's been deceased for some time, and my daughter have is called Stargardt's disease. It's an inherited condition and it's a form of macular degeneration. So their central vision is what was, was, and is affected. SPEAKER_00: And my daughter being 24, living in Portland, wearing Doc Martin boots and listening to Airplane Over the Sea on vinyl is more than happy to tell me the ways in which I'm ableist and the different problems in my focus on visual communication because there are people for whom visual communication has some pretty severe limits. And we've had some wonderful discussions about accessibility. Just very recently, actually, I had a bit of an epiphany when I was talking to her about this. Her name is Skye and Skye and I were talking about accessibility and I had been complaining. I had been, you know, bitching about one of some bit of bad design that affects, that affects me. SPEAKER_00: And I realized that we were talking about the same thing. The idea that there is, it is a human right, information is a human right. And between the information and the person who can use that information, I think we're talking about fire maps, actually, in the recent fires here in Southern California and the limitations of the different displays that went out. Problems of typography, problems of the size of the type, Skye tried looking to see, even though she wasn't in our area, she was up in Portland, but she was looking to see where the old neighborhood, you know, where the fires were and she couldn't. She wasn't able to access it. SPEAKER_00: And I realized that I had come upon obstacles in trying to access that information and she had come upon obstacles trying to access that information. And it really illuminated the fact that though they were different obstacles, that the principle was the same. That bad design is committing the same moral sin as a lack of access for those with disabilities. In fact, really, at the end of the day, we all have disabilities. We all have cognitive limits. We all have limits of our senses. And, you know, a failure to recognize the multiplicity of barriers that stand between us and what sometimes is life-saving information is an urgent public work that needs to take place. The other aspect I should mention, you know, where Skye is concerned is that people with Stargardt's disease, it's very interesting because I've run into others with Stargardt's in my travels. If you ever see somebody with sunglasses on, maybe a dog and a cane, and walking very fast, it may confuse you. You may wonder why is this blind person walking very fast. Well, as I've been studying visual cognition, one of the things that's come up is optic flow and this notion of the way in which we perceive depth, not just by stereopsis, not just by combining the images in our two eyes, but also in the way in which the entire visual field moves by us at different speeds. Nearer things, you know, like when you're on the road, for example, and you notice that the telephone poles are going by faster in your field of vision than, say, a distant house or a distant mountain, that sort of thing, or even just the furniture in your living room. What you're doing is you're building a depth map of the whole visual field, the whole visual world, and you're doing it with motion parallax rather than with stereopsis. This helps give you a sense of where you are. Well, Skye's peripheral vision is fine. She sees the car coming around the corner. She just can't read because she's lost her central vision. But the faster she moves, the faster she walks, the more complete the picture of the world that she lives in is. Wow. And so you'll see that. And a lot of people think that people with Stargardt's disease and other forms of macular degeneration, they think they're faking it. They think they're not blind at all. But no, they're just seeing with a different part of the visual field. SPEAKER_00: That's amazing. SPEAKER_00: 99% Invisible is Emmett Fitzgerald, who helped me a lot with this interview, Avery Truffleman, Sharif Yousif, Taryn Mazza, composer Sean Real, senior producer Katie Mingle, senior editor Delaney Hall, digital director Kurt Kohlstedt, and me, Roman Mars. SPEAKER_01: We are a project of 91.7 KALW in San Francisco and produced on Radio Row in beautiful downtown Oakland, California. We are a part of Radio-Topia from PRX, a collective of the best, most innovative shows in all of podcasting. We are supported by our listeners. And that matters so much. Thanks. You can find 99% Invisible and join discussions about the show on Facebook. You can tweet at me at Roman Mars and the show at 99pi.org or on Instagram, Tumblr, and Reddit too. But the real 99pi HQ is at 99pi.org. SPEAKER_01: Radio-Topia from PRX. SPEAKER_03: Visit Centrum.com to learn how Centrum is collaborating with Postpartum Support International to help put moms first. SPEAKER_02: With the McDonald's app, you can get your favorite thing delivered to your door so you can eat your favorite thing while you watch your favorite thing at home. Order McDonald's delivery in McDonald's app. And participating McDonald's delivery prices may be higher than restaurants. Delivery fees may apply. SPEAKER_02: Welcome back to our studio where we have a special guest with us today, Toucan Sam from Froot Loops. Toucan Sam, welcome. It's my pleasure to be here. Oh, and it's Froot Loops. Just so you know. Fruit? Fruit. Yeah, fruit. No. It's Froot Loops. The same way you say studio. That's not how we say it. Froot Loops, find the loopy side.